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AfterBody Health
1007 N Orange St.
4th floor 4710
Wilmington, DE 19801
United States
Mon - Fri, 10am - 9pm
Saturday, 11am - 9pm
Sunday, 11am - 5pm
Return Address
1007 N Orange St.
4th floor 4710
Wilmington, DE 19801
United States
Cancellation & Refund Policy
AfterBody Health
Effective: March 31, 2026
The AfterBody Protocol is a committed system. When you enroll, you are choosing a defined period of support — three months or six months — delivered in sequence. The protocol is designed to work in full, which is why the commitment structure exists. This policy explains how subscriptions work, how they end, and how we handle the situations where life asks for an exception. It is written plainly so you know what you are agreeing to before you purchase.
1. Subscription Commitments
How the commitment works
When you enroll in the 6-Month Protocol or the 3-Month Protocol, your subscription runs for the full committed term.
- 6-Month Protocol — six monthly shipments at $188 per month.
- 3-Month Protocol — three monthly shipments at $222 per month.
Your card is charged at the start of each billing cycle. Your commitment runs through all cycles of the selected term.
Why the protocol is committed
GLP-1 therapy creates cumulative physical changes. Supporting the body through those changes requires continuity. A subscription that can be cancelled after the first month is not a protocol — it is a trial. The commitment structure exists to protect the integrity of the system, and to ensure customers have the time needed to see how their body responds.
2. After Your Commitment Ends
When your committed term is complete, your subscription continues on a month-to-month basis at the same monthly price. The commitment lock is released. You can cancel at any time through your account portal or by emailing support.
- 6-Month subscribers — continue at $188 per month, month-to-month, cancel anytime.
- 3-Month subscribers — continue at $222 per month, month-to-month, cancel anytime.
You will receive a notification before your committed term ends so the transition is not a surprise.
How to cancel after your commitment
Sign into your account, open the subscription portal, and select Cancel. Your cancellation takes effect immediately. You will not be charged again, and you keep any product already shipped.
3. During Your Commitment Period
Standard terms
Subscriptions are not cancellable during the committed term outside of the exceptions below. The commitment is disclosed at the time of purchase, confirmed at checkout, and reiterated in your order confirmation email.
Exceptions
Life changes. The following situations qualify for an exception — contact support@afterbodyhealth.com and we will work with you:
- Adverse reaction — if you experience a reaction to any of the three products, stop use immediately and reach out. Your subscription will be ended and the situation addressed.
- Medical event — if a qualified healthcare provider advises you to discontinue supplementation or GLP-1 therapy, your subscription will be ended upon request.
- Genuine hardship — significant changes in circumstance are handled case by case. Reach out and explain your situation.
Exceptions are kept focused on the situations above. Change-of-mind, schedule preferences, and similar shifts do not qualify — the commitment exists to protect the integrity of the protocol, and we maintain it on that basis.
4. First Shipment: 14-Day Unopened Product Return
We stand behind the protocol, and we recognize that committing to a multi-month system is a meaningful decision. For your first shipment only, a limited return window is available on unopened product.
How it works
- Applies only to your first shipment, within 14 days of delivery.
- Only unopened, unused bottles are eligible.
- Opened product is not returnable.
- Refund is issued for the unopened units returned, minus return shipping.
- Return shipping is the customer's responsibility.
- This applies to the first shipment only. Subsequent shipments within your committed term are not eligible for return.
What this does not do
Returning unopened product from your first shipment does not cancel your subscription or your commitment. Your next shipment will still process on schedule, and your committed term continues. If you want to end your subscription entirely, your situation needs to fall under one of the exceptions in Section 3.
How to initiate a return
Email support@afterbodyhealth.com within 14 days of first-shipment delivery. Include your order number and which bottles you intend to return. You will receive a return address and instructions. Once the unopened product is received and verified, the refund is issued to your original payment method within 5 business days.
5. One-Time Purchases
If you purchase the Protocol as a one-time order at $288, no subscription is created. Your card is charged once, and your product ships once. There is no recurring billing. One-time purchases are eligible for the same 14-day unopened product return described in Section 4. Opened product is final sale. Return shipping is the customer's responsibility.
6. Damaged Product, Defective Product, and Adverse Reactions
AfterBody takes responsibility for the quality of what ships and for the safety of its customers. The following are always covered, at no cost to you:
Damaged in transit
If your order arrives damaged, reach out to support@afterbodyhealth.com within 7 days of delivery with photos of the packaging and product. A replacement will be sent at no cost, with shipping covered by AfterBody.
Defective product
If a product shows evidence of manufacturing defect — compromised seal, contamination, incorrect contents — stop use immediately and contact support. The product will be replaced, and if appropriate, your subscription ended at your request.
Adverse reactions
If you experience an adverse reaction, discontinue use immediately and contact your healthcare provider. Then contact us. Your subscription will be ended upon request, and at our discretion a refund may be issued for unopened product still in your possession. None of this is medical advice. Adverse reactions should always be reviewed with a qualified healthcare provider first.
7. Shipping & Delivery
Shipments are scheduled at the start of each billing cycle. A tracking notification is sent once the order ships.
Missed or lost shipments
If a shipment does not arrive within 14 days of being marked delivered, or tracking shows a delivery issue, contact support. We will work with the carrier and send a replacement if the original is confirmed lost.
Address changes
Keeping your shipping address current is your responsibility. Packages already in transit cannot be rerouted. If an order ships to an outdated address, a replacement is not guaranteed.
8. Billing & Payment
Subscriptions are billed monthly on the anniversary of your original purchase date. If your card fails, the charge is retried and you will receive an email to update your payment method. If payment cannot be collected after a reasonable number of retries, your subscription may be paused while the payment issue is resolved. A paused subscription does not end your commitment. Your committed term remains in place while we work with you to restore payment.
9. How to Contact Us
For cancellation requests, exception requests, return initiations, damaged product reports, and policy questions:
Email: support@afterbodyhealth.com
Response time: Within 2 business days. Please include your order number and the email address associated with your account. This helps us resolve your situation quickly.
10. Policy Changes
This policy may be updated from time to time. Material changes will be communicated to active subscribers by email. The policy in effect at the time of your purchase governs that purchase. Subsequent purchases are governed by the policy in effect at the time of those purchases.
Our Side of the Agreement
The protocol asks for commitment. The brand's side of that agreement is consistent quality, responsive support, and honest human judgment when the exceptions in Section 3 arise. If you reach out, a real person will respond. If something goes wrong that is within our control, we will make it right. Own Your Evolution is a commitment we take on alongside you, not one we impose from above.
AfterBody products are dietary supplements. They are not intended to diagnose, treat, cure, or prevent any disease. Consult your physician before beginning any supplementation program, particularly if you are undergoing GLP-1 therapy or managing an existing medical condition.